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    Global Technical Service E-mail:serversupport@inspur.com Europe Technical Service E-mail:eu@inspur.com
    Home?>?Support?>?Warranty

    Warranty:

    1 Introduction

    Inspur warrants that all Inspur-branded hardware products offer a period of three(3) year warranty.This document describes Warranty Service, including a detailed description of various service-levels .

    The warranty terms and conditions may vary by country, and some services and/or parts may not be available in all countries. For more information about warranty services in your country, contact Inspur technical support or Inspur local office.

    2 Warranty Service

    2.1 Service Overview

    Type Duration

    Remote Services 3 years

    RMA Services 3 years

    Onsite Services 3 years

    2.2 Warranty Service Terms & Conditions

    2.2.1 Remote Services

    Inspur provides 24x7 remote service through Hotline, E-mail and Website. Through Hotline and E-mail Services, Inspur engineer help customers determine the cause of the malfunction and provide solution. Website service provides a number of resources to help customers resolve problems, and download the product manuals, drivers ,and latest Firmware.

    Below is how to obtain our remote service

    Type Description Response time

    Hotline 1-844-860-0011(English)

    1-646-517-4966(English)

    86-800-860-0011(Chinese) Within 2hrs

    E-mail serversupport@inspur.com

    Within 2hrs

    Website http://www.kud05.com/

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    • Support:

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